74 reviews of American Auto Transport "Do not, under any circumstances, hire this company. I am heartbroken about the theft and I can only conclude that my car was left unlocked either during the trip or in the terminals. He was told by them that both vehicles had already been picked up and were gone. Five days can not pic-up the car.I have extra fee,Excellent communication every step of the way. The nightmare started when I called the rep to arrange to have them ship my car from Seattle to Fort Rucker.

Later that day the manager (Nick) called me back and told me that my car had never left the Florida dealership, But he didn't apologize, instead, HE BLAMED ME, claiming I should have known the car hadn't left Florida yet. The company has access to over 2,500 car carriers. Price was exactly what was quoted. I, (regretfully), decided to use American Auto Transporters, Inc. to do the job. Shipped from Colorado Springs Co to Mooresville In. Thanks again Dave,if possible, it deserves negative rating. Check their reviews. I have spoken with them every day since and received the same lie. Customer service is non-existent. The BBB has recently put out a statement regarding a new, fraudulent auto transport company. We will take care for your car and transport it anywhere in USA or worldwide.

My calls where never answered. Called the day I was supposed to be picked up and said I needed to pay $75 more. (It's put on a truck!) I highly recommend as well no,Great price,great service. It was delivered to Canton on May 22. Both representatives Melissa and Victor were rude and dismissive when bringing up the fact we agreed upon a s.In May 2020, I had AAT transport 4 vehicles from WA to IN. All Rights Reserved.

It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers.Copyright © 2020 Consumers Unified LLC.

I would recommend this company to anyone! Any company can make a mistake, but these people keep piling on lies to cover themselves, rather than apologize and be helpful.Since I was relocating from Quincy MA to Long Beach CA, I contracted with American Auto Transporters to move my 2 cars.

The customer service started going out the window once paperwork was filled out and payment was made. Now I'm not sleeping and I am a total emotional disaster.

They made a thorough gloved inspection of the vehicles before loading and sent me a report of their inspection. Today I emailed and called only to find out that they did not have a carrier for me tomorrow. On Wednesday, I called all day, almost every half hour to check on the status of the shipping. And they will tell you to go find some random truck driver to deal with.I purchased a late model Cadillac from eBay, from a dealer in Florida. Its location on this page may change next time you visit.For more information about reviews on ConsumerAffairs.com please visit our.The real name name for this company should be Bait and Switch Transporters. I called and explained I was in a rush to get a vehicle transported and was told a tow was ready to go. 3. When your shipping company curses at you as a standard practice, you can only imagine the quality of their services. There may be more missing, but I will not know until I go about looking for things.I immediately brought the vandalism and theft to the attention of the Canton office. He transported my car with care. The driver frantically called me in the middle of the night on a Sunday to explain what if taken place. Three different companies and nearly the same price.I definitely recommend using this company.

Dealing with the carrier's office was another ordeal as John P, the owner needs a crash course in professionalism, manners and common sense.As a consequence of this unprofessional, deceiving practice I ended up paying $300 more ($250 for extra week or car rental and $50 for storage car fees) in addition to the emotional and mental distress they put me and my family thru.Sign up to receive our free weekly newsletter. She also said that if nothing happened, she would get me the reimbursement for damages. I spoke two more times with the representative Darren, who assured me that the estimate of my things was well within the amount for the price. We requested they cancel the Nissan transport due to their dishonest business practice.

That car has been driven for 3 years up and down highways and the trunk has never "blown" open as Jack claims.All American transport and Jack ** refused to compensate us in any way for the loss of these items. I called the customer service line and the dispatcher did not know anything about my car being shipped, and then giving me the run around saying the driver got into an accident. I made several attempts to call the customer service number and the owner. Eventually she got back to me to say she was "out of the office" but would look into it again. Just because a customer is asking to scratch off something from the BOL the drivers will do it. The first issue was that I told the owner that I couldn't take the delivery before a particular date because I was out of town. Three days before pick-up they raised the rate by $125.00.

So I took a taxi to the police station ($120 expense), and started cold calling other tow drivers.


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